Privacy Policy

Effective Date: 7/18/25

This Privacy Policy (“Policy”) applies to the KOK Wings & Things mobile app (the “App”) and any online ordering or customer-facing services provided through our website or via Toast (collectively, the “Services”) https://www.eatkok.com/privacy-policy

1. Information We Collect

a. Personal Information:
When you use the App or place an order, we may collect:

  • Name, email, phone number
  • Delivery/billing address
  • Payment information (via Toast’s secure system)
  • Order history, preferences, loyalty program data

b. Automatically Collected Data:
Through Toast and App analytics, we may gather:

  • Device metadata (model, OS version, IP address)
  • App usage metrics (screens viewed, buttons tapped)
  • Location data (if you consent)

2. How We Use Your Information

We use your data to:

  • Process orders and payments via Toast
  • Send confirmations, status updates, digital receipts
  • Manage our loyalty and rewards program
  • Provide support and service improvement

3. Information Sharing

We do not sell your personal data. We may share it with:

  • Toast, Inc. (for payment processing, POS functionality, and loyalty management)
  • Delivery partners, support and marketing vendors
  • Legal authorities as required by law or to defend our rights

Your data use also aligns with Toast’s own privacy policy .

4. Security Measures

We implement industry-standard safeguards (encryption, access controls) to protect your data. Payment processing is handled by Toast’s PCI-compliant infrastructure.

5. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

  • Access or request deletion of your data
  • Correct inaccuracies in your profile
  • Opt out of marketing or promotional messages

To exercise these rights, please contact us at:
Email: [Insert Support Email]
Phone: [Insert Number]

6. Children under 13

Our Services are not intended for users under 13. We do not knowingly collect data from children under this age.

7. Toast Integration

By using our App, you also agree to Toast’s Terms of Service and Privacy Policy regarding:

  • Order and payment processing
  • Loyalty and rewards schemes
  • Customer profile management eatkok.com

8. Policy Updates

We may revise this Policy. The revised version will be posted here and reflected with an updated Effective Date. Continued App use after changes implies agreement with the new Policy.

9. Contact Us

KOK Wings & Things
Attn: Privacy Officer
405 E University Lafayette LA
Email: admin@eatkok.com
Phone: 337-706-5094